{"id":1263,"date":"2025-02-23T13:28:37","date_gmt":"2025-02-23T13:28:37","guid":{"rendered":"https:\/\/www.goldytools.com\/blog\/?p=1263"},"modified":"2025-04-12T02:06:19","modified_gmt":"2025-04-12T02:06:19","slug":"resolve-the-exported-pst-file-empty-issue","status":"publish","type":"post","link":"https:\/\/www.goldytools.com\/blog\/resolve-the-exported-pst-file-empty-issue\/","title":{"rendered":"How to Resolve the Exported PST File Empty Issue?"},"content":{"rendered":"<p>Imagine a situation where you find the folders of the exported Outlook PST file empty or the entire Outlook PST file empty. This blog discusses the solution how to resolve this issue. Microsoft Outlook users must export their mailbox items to PST files for archiving, creating mailbox data backup or migrating Outlook mail items to other email platforms. While accessing the exported Outlook PST file, users sometimes find some folders or entire PST files empty, even though the Outlook PST file size indicates that it contains data. A few reasons for the exported PST file empty issue are \u2013faulty view settings, corrupted Outlook PST file, etc.<\/p>\n<p><strong> Reasons for corruption of Outlook PST files <\/strong><\/p>\n<ul>\n<li>\tOversized Outlook PST file<\/li>\n<li>\tCorrupt Outlook profile<\/li>\n<li>\tEmail Server issues<\/li>\n<li>\tOutlook is not closed properly<\/li>\n<li>\tImproper Outlook installation<\/li>\n<li>\tPST file stored on a network location or in cloud storage (OneDrive, DropBox)<\/li>\n<\/ul>\n<p><strong> Manual methods to resolve Exported PST file empty issue<\/strong><br \/>\n<strong>SCANPST.exe<\/strong><\/p>\n<p>SCANPST.exe is an inbuilt utility in Outlook, also known as the Inbox Repair tool, that repairs corrupt, damaged, or inaccessible Outlook PST files.<\/p>\n<ol>\n<li>\tClose Outlook.<\/li>\n<li>\tGo to the<strong>SCANPST.exe file<\/strong> on your system (it is, by default, located in the Outlook installation directory) and double-click to open it.<\/li>\n<li>\tClick<strong>Browse<\/strong>  to select the PST file that needs to be repaired.<\/li>\n<li>\tClick<strong>Start<\/strong>  to initiate the scan. SCANPST.exe scans and detects issues in the selected PST file. Depending on the size of the PST file and the level of corruption, it might take some time.<\/li>\n<li>\tOnce scanning is completed, SCANPST.exe displays the number of errors found in the PST file.<\/li>\n<li>\tEnsure that <strong>the scanned files are backed up before repairing<\/strong> is selected.<\/li>\n<li>\tClick <strong>Repair<\/strong>.<\/li>\n<li>\tAfter the Outlook PST file repair process is completed, launch Outlook.<\/li>\n<\/ol>\n<p><strong>Limitation with SCANPST.exe <\/strong><\/p>\n<p>SCANPST.exe freezes during the scan or even fails to repair a corrupted Outlook PST file if it is large, severely corrupted, or encrypted.<\/p>\n<p><strong>Check and Change View Settings<\/strong><\/p>\n<p>If the Outlook View Settings are not configured properly, users may encounter an issue with exported Outlook PST file folders being empty. Check the Outlook View Settings and modify them if needed.<\/p>\n<ol>\n<li>\tLaunch Outlook ->, click the <strong>View<\/strong>tab-> and click <strong>Change View<\/strong>.<\/li>\n<li>\tFrom the drop-down, select <strong>Compact<\/strong>->select <strong>Apply Current View to Other Mail Folders<\/strong>.<\/li>\n<li>\tRestart Outlook.<\/li>\n<\/ol>\n<p><strong>Use MFCMAPI to change Folder properties<\/strong><\/p>\n<p>Exported Outlook PST file folders may appear empty if the folder properties are modified or not configured correctly. Microsoft offers MFCMAPI, a diagnostic utility for changing folder properties and resolving this issue.<\/p>\n<ol>\n<li>\tDownload, install and launch MFCMAPI.<\/li>\n<li>\tClick <strong>Session<\/strong>-> select <strong>Logon<\/strong>.<\/li>\n<li>\tSelect the desired Outlook profile \uf0e0 click <strong>OK<\/strong>.<\/li>\n<li>\tFrom the list, double-click the profile you need to fix.<\/li>\n<li>\tUnder <strong>IPM_Subtree<\/strong>, find the affected folder and select it.<\/li>\n<li>\tLook for <strong>PR_CONTAINER_CLASS<\/strong> and double-click on it to open <strong>Property Editor<\/strong>.<\/li>\n<li>\tIn  <strong>Property Editor<\/strong>, modify  <strong>IPF.Imap<\/strong> to <strong>IPF.Note<\/strong>-><strong>click OK<\/strong>.<\/li>\n<li>\tEnsure to repeat all the steps described above for each affected folder.<\/li>\n<li>\tClose the window -> click  <strong>Logoff<\/strong> under <strong>Sessions<\/strong> on the main screen.\n<li>\tRestart Outlook.<\/li>\n<\/ol>\n<p><strong>Limitation withMFCMAPI<\/strong><\/p>\n<p>The MFCMAPI method works only if you have an active Outlook account. It doesn&#8217;t work without an archived or exported Outlook PST file.<\/p>\n<p><strong>When to use Goldytools Outlook PST Repair tool?<\/strong><\/p>\n<p>Goldytools Outlook PST Repair tool is considered the ideal solution when:<\/p>\n<ul>\n<li>\tScanpst.exe (an inbuilt Inbox Repair utility) fails to resolve large-sized or severely corrupted PST files.<\/li>\n<li>\tNeed to fix Outlook data file errors \u2013 0x80040116, 0x80040119, 0x80040600, \u2018Outlook not implemented\u2019, \u2018PST is not a personal folders file\u2019, etc.<\/li>\n<\/ul>\n<p><strong>Why choose Goldytools Outlook PST Repair tool?<\/strong><\/p>\n<p>Goldytools Outlook PST Repair tool offers distinguishing features that make it stand out from others available for repairing Outlook PST files.<\/p>\n<ul>\n<li>\tRepairs even password-protected, encrypted, archived Outlook PST files.<\/li>\n<li>\tAfter repairing the damaged Outlook PST file, the tool allows saving the recovered PST file data in supported file formats: EML, MSG, EMLX, and MBOX.<\/li>\n<li>\tSupports repairing even large-sized Outlook PST files.<\/li>\n<\/ul>\n<p><strong>How Goldytools Outlook PST Repair tool Works?<\/strong><\/p>\n<p>Repairing a damaged Outlook PST file using the Goldytools Outlook PST Repair tool is a simple 5-step process<\/p>\n<ul>\n<li>  Step 1: Download, install, and launch the <a href=\"https:\/\/www.goldytools.com\/outlook-pst-repair.html\" rel=\"noopener\" target=\"_blank\">Goldytools Outlook PST Repair tool<\/a>.<\/li>\n<li>  Step 2: Browse the damaged Outlook PST file for scanning.<\/li>\n<li>  Step 3: The tool displays a preview of all scanned mailbox items.<\/li>\n<li>   Step 4: Select the destination path and target format to save the repaired Outlook PST file.<\/li>\n<li>   Step 5: Save the repaired Outlook PST file.<\/li>\n<\/ul>\n<p><strong>Eminent Features of Goldytools Outlook PST Repair tool<\/strong><\/p>\n<ul>\n<li>\tRecovers accidentally or permanently deleted mailbox items to their original folder.<\/li>\n<li>\tDisplays preview of the repaired Outlook PST file after scanning.<\/li>\n<li>\tMaintains the original hierarchy and integrity of Outlook mailbox items.<\/li>\n<li>\tSupports repairing selected PST folders.<\/li>\n<li>\tIt offers a much easier-to-use GUI, so no technical expertise is needed to use the tool.<\/li>\n<\/ul>\n<h2>Conclusion<\/h2>\n<p>This blog discusses the possible reasons for the exported PST file empty issue and the manual methods to resolve this issue. However, since manual methods have some limitations, we suggest our users use a third-party professional Goldytools Outlook PST Repair tool.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine a situation where you find the folders of the exported Outlook PST file empty or the entire Outlook PST file empty. This blog discusses the solution how to resolve this issue. Microsoft Outlook users must export their mailbox items to PST files for archiving, creating mailbox data backup or migrating Outlook mail items to &hellip; <a href=\"https:\/\/www.goldytools.com\/blog\/resolve-the-exported-pst-file-empty-issue\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">How to Resolve the Exported PST File Empty Issue?<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[111],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Resolve the Exported PST File Empty Issue? - Blog - GoldyTools<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.goldytools.com\/blog\/resolve-the-exported-pst-file-empty-issue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Resolve the Exported PST File Empty Issue? - Blog - GoldyTools\" \/>\n<meta property=\"og:description\" content=\"Imagine a situation where you find the folders of the exported Outlook PST file empty or the entire Outlook PST file empty. 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