{"id":961,"date":"2024-12-25T11:32:56","date_gmt":"2024-12-25T11:32:56","guid":{"rendered":"https:\/\/www.goldytools.com\/blog\/?p=961"},"modified":"2024-12-26T08:28:13","modified_gmt":"2024-12-26T08:28:13","slug":"reasons-for-exchange-database-corruption-how-to-get-rid-of-it","status":"publish","type":"post","link":"https:\/\/www.goldytools.com\/blog\/reasons-for-exchange-database-corruption-how-to-get-rid-of-it\/","title":{"rendered":"Reasons for Exchange Database Corruption &#038; How to Get Rid of It"},"content":{"rendered":"<p>This blog discusses the various reasons for the corruption, damage, or inaccessibility of the Microsoft Exchange Server database and the methods for overcoming this situation.<\/p>\n<h2>Reasons for Exchange Database Corruption<\/h2>\n<p>Let\u2019s first discuss the possible reasons for the corruption of Exchange Server database EDB files. At a very high level, the reasons for damaging Exchange EDB files can be categorized into two categories: corruption due to physical errors and logical errors.<\/p>\n<p><strong>Physical Corruption<\/strong><\/p>\n<ul>\n<li> \tHardware failures include hard drives, raid controllers, motherboards, and other components.<\/li>\n<li> \tDisk failure<\/li>\n<li> \tLoss of power\/power outage<\/li>\n<li> \tVM \/ Physical Server rebooted<\/li>\n<\/ul>\n<p><strong>Logical Corruption<\/strong><\/p>\n<ul>\n<li>\tInvalid index entries<\/li>\n<li>\tCross-object chain linkage<\/li>\n<li>\tCorruption in the file header<\/li>\n<li>\tCorruption in access control levels<\/li>\n<li>    A mismatch between the Exchange log file generation number and signature<\/li>\n<li>    Incorrect data restoration in the Exchange database<\/li>\n<\/ul>\n<h2>Common Exchange Server EDB file Errors<\/h2>\n<ul>\n<li><strong>JET Engine Errors<\/strong><\/li>\n<\/ul>\n<ol>\n<li> \t344 &#8211; JET_errDbTimeCorrupted (Time Mismatch Error)<br \/>\nThis error appears when there is a time mismatch between the DB and the directory.<\/li>\n<li> \t501 \u2013 JET_errLogFileCorrupt<br \/>\nThis error appears when the hardware corrupts the I\/O when writing or when the hardware loses a flush, making the log unusable.<\/li>\n<li> \t510 \u2013 JET_errLogWriteFail<\/li>\n<li> \t528 \u2013 JET_errMissingLogFile<\/li>\n<li> \t543 \u2013 JET_errRequiredLogFilesMissing<\/li>\n<li> \t550 \u2013 JET_errDatabaseDirtyShutdown<br \/>\nThis error appears when the Administrator modifies logs or loses the I\/O flush on shutdown.<\/li>\n<li> \t551 \u2013 JET_errConsistentTimeMismatch<\/li>\n<li> \t567 \u2013 JET_errDbTimeTooNew<\/li>\n<p>This error appears because the disk subsystem lost an I\/O, most probably during a hang or unscheduled shutdown.<\/li>\n<li> \t1018 -JET_errReadVerifyFailure<br \/>\nOne encounters such an error during page-level corruption in Exchange EDB files that cannot be repaired with the inbuilt Exchange Server utility. It also occurs during the creation of an online backup, i.e., a cloud backup.<\/li>\n<li> \t1019 \u2013 JET_errPageNotInitialized<br \/>\nThis error appears when the requested page is empty or uninitialized in the Exchange Database.<\/li>\n<li> \t1021 \u2013 JET_errDiskReadVerificationFailure<br \/>\nThis error appears due to bad blocks on the hard disk.<\/li>\n<li> \t1022 \u2013 JET_errDiskIO<br \/>\nThis error appears when the disk Input\/Output process restricts the Exchange Server&#8217;s access to the targeted page in the Exchange database.<\/li>\n<li> \t1032 (JET_errFileAccessDenied, cannot access file, the file is locked or in use)<\/li>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img5.jpg\" alt=\"JET_errFileAccessDenied\" width=\"1781\" height=\"102\" class=\"aligncenter size-full wp-image-964\" srcset=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img5.jpg 1781w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img5-300x17.jpg 300w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img5-1024x59.jpg 1024w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img5-768x44.jpg 768w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img5-1536x88.jpg 1536w\" sizes=\"(max-width: 1781px) 100vw, 1781px\" \/><\/p>\n<li>\t1206 \u2013 JET_errDatabaseCorrupted<\/li>\n<li>\t1216 \u2013 JET_errAttachedDatabaseMismatch<\/li>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img3.jpg\" alt=\"JET_errAttachedDatabaseMismatch\" width=\"1307\" height=\"805\" class=\"aligncenter size-full wp-image-966\" srcset=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img3.jpg 1307w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img3-300x185.jpg 300w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img3-1024x631.jpg 1024w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img3-768x473.jpg 768w\" sizes=\"(max-width: 1307px) 100vw, 1307px\" \/><\/p>\n<li>\t1601 \u2013 JET_errRecordNotFound<br \/>\nThis error appears when the STM and EDB files have different structures or when the Exchange Database EDB file has severe corruption.<\/li>\n<li>\t1605 \u2013 JET_errKeyDuplicate<br \/>\nThis error appears due to index corruption.<\/li>\n<li>\t1811<br \/>\nThis error appears when the Administrator modifies logs or loses the I\/O flush on shutdown.<\/li>\n<li>\t0xfffffdfd \u2013 JET_errInvalidLogSequence<br \/>\nThis error appears due to missing log files or log file mismatch.<\/li>\n<li>\tJET_errFileAccessDenied (Anti-Virus)<\/li>\n<ul>\n<li>\tDirty Shutdown State<\/li>\n<li>\tUnable to mount database<\/li>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img2.jpg\" alt=\"mount database\" width=\"991\" height=\"204\" class=\"aligncenter size-full wp-image-968\" srcset=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img2.jpg 991w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img2-300x62.jpg 300w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img2-768x158.jpg 768w\" sizes=\"(max-width: 991px) 100vw, 991px\" \/><\/p>\n<li>\t1056749110 error<\/li>\n<li>\tUnable to initialize Exchange Information Store Service \u2013Error 0x8004010F<\/li>\n<p>This error appears when the Information Store fails to initialize. This error disfunctions the smooth functionality of the Exchange Server.<br \/>\nError 0x8004010F appears when a synchronization issue occurs between the clocks on the Server system and the client system.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img1.jpg\" alt=\"Outlook send\/Receive progress\" width=\"842\" height=\"544\" class=\"aligncenter size-full wp-image-970\" srcset=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img1.jpg 842w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img1-300x194.jpg 300w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img1-768x496.jpg 768w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/p>\n<li>\tInconsistent or missing log files<\/li>\n<li>\tLow or no disk space<\/li>\n<li>\tLicensing<\/li>\n<li>\tDatabase mount error: (hr=0x80004005, ec=-501)<\/li>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img4.jpg\" alt=\"Failed to mount database &quot;Mailbox Database&quot;\" width=\"1217\" height=\"430\" class=\"aligncenter size-full wp-image-971\" srcset=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img4.jpg 1217w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img4-300x106.jpg 300w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img4-1024x362.jpg 1024w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img4-768x271.jpg 768w\" sizes=\"(max-width: 1217px) 100vw, 1217px\" \/><\/p>\n<li>\tTime mismatch in the DB compared to the directory. (Unable to mount database. (hr=0x80004005, ec=-344))<br \/>\nThis error occurs when there is a time mismatch between the DB and the directory.<\/li>\n<li>\tExchange Error 1056749110<br \/>\nThis error appears when corrupt items are present in the mailbox.<\/li>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img6.jpg\" alt=\"Machine :xptest\" width=\"1378\" height=\"695\" class=\"aligncenter size-full wp-image-973\" srcset=\"https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img6.jpg 1378w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img6-300x151.jpg 300w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img6-1024x516.jpg 1024w, https:\/\/www.goldytools.com\/blog\/wp-content\/uploads\/2024\/12\/blog6_img6-768x387.jpg 768w\" sizes=\"(max-width: 1378px) 100vw, 1378px\" \/><\/p>\n<li>\tPermission Issue<\/li>\n<li>\tAnti-Virus<\/li>\n<li>\tThe exchange database won&#8217;t mount (Cannot see Active Directory)<\/li>\n<li>\tSMTP Virtual Server and Connector Configuration<\/li>\n<li>\tDirty Shutdown issue<\/li>\n<li>\tThe Exchange Server reached its Limit (16 GB)<\/li>\n<li>\tMinor Corruption<\/li>\n<\/ul>\n<h2>Manual Methods to Resolve the Exchange Server Database Errors<\/h2>\n<p><strong>Exchange Server Database Utility (ESEUTIL)<\/strong> <\/p>\n<p>It is an inbuilt utility that supports repairing Exchange Server 2007, 2010, and 2013 versions. It is an executable utility that repairs all the errors in Exchange mailboxes, public folders and transport server queue databases.<\/p>\n<p><strong>ESEUTIL\/p<\/strong> mode auto corrects the damaged Exchange EDB files at page or table level, not in application level.<br \/>\n<strong>Syntax<\/strong> \u2013 ESEUTIL\/P databasefilename. edb<\/p>\n<h2>Limitations with ESEUTIL<\/h2>\n<ul>\n<li>\tTime-consuming process<\/li>\n<li>\tIncorrect execution of commands<\/li>\n<li>\tPermanently deleted data gets recovered<\/li>\n<li>\tRequires much space<\/li>\n<li>\tDemands technical skills and expertise to execute the commands<\/li>\n<\/ul>\n<h2>Professional third-party EDB to PST Converter<\/h2>\n<p>Since the manual method to repair corrupted EDB files has some limitations, we recommend that our users use a third-party <a href=\"https:\/\/www.goldytools.com\/convert-edb-to-pst.html\">EDB to PST Converter software <\/a>to repair corrupted EDB files and restore the Exchange mailboxes on the server. The <a href=\"https:\/\/www.goldytools.com\/convert-edb-to-pst.html\">EDB to PST Converter<\/a> restores mailboxes on the Live Exchange Server and resumes mailbox connectivity lost due to the dismounted Exchange mailbox database. Use <a href=\"https:\/\/www.goldytools.com\/convert-edb-to-pst.html\">EDB to PST Converter<\/a> to backup Exchange Server data to Office365 account.<\/p>\n<h2>Conclusion<\/h2>\n<p>Let us try to determine the reasons that cause the Exchange database to be corrupted, damaged, or inaccessible. To resolve this, users can try the manual method explained, but it has some limitations. We suggest our users use third-party <a href=\"https:\/\/www.goldytools.com\/convert-edb-to-pst.html\">EDB to PST Converter<\/a> software to restore mailboxes on the Exchange Server.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This blog discusses the various reasons for the corruption, damage, or inaccessibility of the Microsoft Exchange Server database and the methods for overcoming this situation. Reasons for Exchange Database Corruption Let\u2019s first discuss the possible reasons for the corruption of Exchange Server database EDB files. At a very high level, the reasons for damaging Exchange &hellip; <a href=\"https:\/\/www.goldytools.com\/blog\/reasons-for-exchange-database-corruption-how-to-get-rid-of-it\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Reasons for Exchange Database Corruption &#038; How to Get Rid of It<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reasons for Exchange Database Corruption &amp; How to Get Rid of It - Blog - GoldyTools<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.goldytools.com\/blog\/reasons-for-exchange-database-corruption-how-to-get-rid-of-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reasons for Exchange Database Corruption &amp; How to Get Rid of It - Blog - GoldyTools\" \/>\n<meta property=\"og:description\" content=\"This blog discusses the various reasons for the corruption, damage, or inaccessibility of the Microsoft Exchange Server database and the methods for overcoming this situation. Reasons for Exchange Database Corruption Let\u2019s first discuss the possible reasons for the corruption of Exchange Server database EDB files. 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Reasons for Exchange Database Corruption Let\u2019s first discuss the possible reasons for the corruption of Exchange Server database EDB files. 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