Why is My Outlook Not Displaying Email Body Content?

Outlook PST Repair /March 05, 2025

While working with MS Outlook, we can face issues in its email communication. The most common issue is Outlook not displaying email content errors, even after downloading them. This is not surprising, and most users would have already faced this issue. With the help of a few easy and clever ways, we have addressed this issue, and these interventions can be of great help while performing crucial tasks in Outlook.

Reasons why Outlook is failing to show email content:

  • Problems with configuration in Outlook
  • Outlook data file shows corruption
  • The Outlook is outdated, and the Windows system and add-ins are also outdated.
  • The Microsoft Outlook profile is damaged.
  • The PST file is oversized.
  • The Outlook folder is capable of holding a large amount of temp and cache files.

Apart from the reasons mentioned above, users might also have other reasons why their Outlook file does not display the email body content.

Methods to fix the error why Outlook is not displaying email content:

Users can perform several solutions to fix Outlook not displaying the email content, and these methods are as follows.

1. Disable add-ins to resolve the Outlook not displaying email body:

  • Launch the Microsoft Outlook Program and move it to the file tab
  • The next step is to select the options and hit on the Add-Ins
  • Choose the COM Add-Ins and click on the Go button
  • As the next step, uncheck the Add-Ins that you want to disable from the Outlook
  • After all these steps are completed, tap the OK button.

2.Clearing the Outlook cache files to prevent the email body from not displaying in Outlook.

At times, the volume of the cache and the temporary files can lead to the body of the emails not showing in the Outlook error. Thus, clearing the cache files would help the users prevent Outlook from not displaying emails. To accomplish this, follow these steps.

  • Hit the Windows + R Keys. This button press will launch the run box on the system.
  • Next, type /Microsoft\Outlook and hit the enter key.
  • The next step is to go to the Roam Cache folder.
  • Finally, press Ctrl+A to select all the cache files and then delete them.

3.Build a new Outlook profile to fix the Outlook email body not showing an error.

Creating a new Outlook profile can also help users resolve the error of Outlook email content not displaying. Users must follow the steps to fix the Outlook email content that is not showing the issue.

  • Open the Control Panel on the Windows PC
  • Click the Mail option
  • Choose the Show Profiles option under the Profiles menu
  • Click the Add button and try to create a new Outlook profile.
  • Adhere to the on-screen prompts for setting up the email account.
  • After creating the Outlook profile, set it as the default and launch the Outlook program.

4.Update Microsoft Outlook and Windows to solve the Outlook inbox emails that are missing.

The body of the email not showing in Outlook could be due to an outdated version of MS Outlook and Windows system. We can follow these steps to update it to the latest version.

a.Update MS Outlook:

  • Run Outlook and hit the file section
  • Navigate to the Office Account tab.
  • Click the Update options drop-down menu
  • Tap the Update Now button
  • Wait until the Outlook program updates to the latest version
  • Restart Outlook. Then, you can verify if the issue is resolved.

b.Update the Windows system:

  • Open the Windows settings app
  • Navigate to the Update and Security section
  • In the Windows update, click the check for update option
  • If any update is available, the system will begin to download it.
  • After the download, install, update, and restart the computer.
  • Check if the issue is fixed now.

Repair Outlook data file (PST) to prevent Outlook from not displaying email content using the advanced tool-
Even after trying the steps described, if one fails to resolve the issue, then a user can use the Goldytools Outlook PST repair tool. This software works without limitations and helps recover corrupted data from the Outlook PST file. With this tool, users can convert the recovered data into diverse file formats such as MSG, PST, EML, MBOX, etc. The tool comes with an incremental export option to avoid data duplication.

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